Info and Shipping
information and shipping
Shoe Size Guide
All shoes are in European sizing. This chart is meant as a general guide only.
Shipping
All packages have a tracking number.
Please allow up to two business days to process your order.
For residents outside Canada:
Import duties, taxes, and other local charges are not included in the item price or shipping cost.
Returns
Returns must be postmarked within 14 days of the package delivery date. Items must not be worn, used or damaged and must have their original tags and undamaged packaging. All shoes should be tried on a carpeted surface before wear. Shipping fees are not refundable. The purchase amount will be refunded after the returned product(s) has been received in good order.
Contact us prior to the return: info@anastasiaradevich.com
We are not responsible for the loss or delay of packages being returned and suggest using a shipping service that provides a tracking number.
United States and International:
Returns are suggested to be shipped via a shipping service that provides a tracking number.
All the returned items should be declared as a "return of Canadian merchandise" on the customs declaration; returned items that don't have this mention on their custom declaration will be refused and returned to the sender.